Relationship Manager Role

The ideal candidate will be responsible for building and maintaining strong relationships with clients, driving business growth, and ensuring customer satisfaction.

Key Responsibilities

Develop and maintain positive relationships with existing and potential clients

Understand client needs and develop strategies to address them effectively

Identify new business opportunities and collaborate with sales teams for upselling and cross-selling

Resolve client complaints and issues promptly and efficiently

Conduct market research and analyze trends to inform client strategies

Ensure compliance with relevant regulations and company policies

Collaborate with internal teams to enhance customer experience and satisfaction

Qualifications and Skills

Proven experience as a Relationship Manager or in a similar client-facing role

Excellent communication and interpersonal skills

Strong analytical and problem-solving abilities

Proficiency in customer relationship management (CRM) software

Bachelor's degree in Business Administration, Finance, or a related field

Customer-oriented mindset with a focus on delivering exceptional service

Key Attributes

Strategic thinker with the ability to identify and capitalize on business opportunities

Empathetic and patient when dealing with client concerns

Proactive approach to maintaining and strengthening client relationships

Ability to work collaboratively with cross-functional teams

We are a sales recruitment agency that your organisation can rely on to find full time or temporary sales staff.

Get in touch with SMAART Recruitment by filling out our quote form below, visiting our Contact page, or speaking with a friendly staff member by calling us today on 1300 762 278.

latest jobs