Call centre JOBS
GRAB A CHAIR.
SOMETHING GREAT IS ABOUT TO HAPPEN!
OUR CONTACT CENTRE ROLES
SMAART Recruitment has specialised in finding talented staff for Australian and New Zealand contact centres since 2005.
We have placed over 5000 candidates in a variety of sectors ranging from Energy, Insurance, Health to supporting small businesses with only one of two staff in their team. These are some of the typical roles we recruit for:
Customer Service Staff
Telemarketers
Call Centre Managers
Call Centre Team Leaders
Outbound and Inbound Sales
Telesales
Workforce Planners
Support Staff
Having experience in interacting effectively with a diverse group of clients will set you up in your career. You will find that contact centre roles are brilliant gateways to main other careers paths. Also within contact centres there are many career paths, from being promoted from Agent to Team Leader to Senior Management, and moving to different departments within the organisation.
The contact centre roles we recruit for vary, sometimes candidates need no prior experience, other roles might need six months to a year in a contact centre position. Details of experience required should be in the advertisement or just ask the Recruiter what the client's expectations are.
If you would like to recieve all our job opportunites, register on
our website and follow us on
LinkedIn.
WOULD YOU LIKE A MENTOR?
SMAART Recruitment’s Contact Centre Future Leaders Mentoring Program provides those who are moving into a leadership role with an opportunity to learn from peers within the industry to develop leadership, communication and decision making, amongst other skills. The program will be run in Melbourne, Sydney, Adelaide and Brisbane.
Mentors and Mentees are matched together based on their goals, objectives and professional background, who then meet on a regular basis over the year to discuss & plan how to actualise these goals.
The 2023 program paired 60 Contact Centre Managers & Heads Of Contact Centres with Team Leaders in a 12 month professionally run program across four states.
For more information on how you can get involved in the program, click here.
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