RECEPTIONIST ROLE

The Receptionist serves as the first point of contact for clients, visitors, and employees. This role is essential in creating a positive first impression and ensuring smooth communication within the organization. The Receptionist is responsible for managing front desk operations, handling incoming calls, and providing administrative support to various departments.

Key Responsibilities:

Front Desk Management: Greet and welcome visitors in a professional and courteous manner.

Communication Handling: Answer, screen, and forward incoming phone calls.

Administrative Support: Perform clerical duties such as filing, data entry, and document preparation.

Mail and Package Management: Receive, sort, and distribute incoming mail and packages.

Record Keeping: Maintain accurate records of visitor logs and phone calls.

Qualifications:

Education: High school diploma or equivalent; additional qualifications in office administration are a plus.

Experience: Proven experience as a receptionist or in a similar role preferred.

Skills: Excellent verbal and written communication skills.

Personal Attributes:

Professional demeanor with a positive attitude.

Strong interpersonal skills and ability to work collaboratively within a team.

Discretion and confidentiality when handling sensitive information.

Working Conditions

Primarily office-based with standard working hours; may require occasional overtime during peak periods.

Interaction with various stakeholders including clients, vendors, and staff members.

We are a Business Support recruitment agency that your organisation can rely on to find full time or temporary office support staff.

Get in touch with SMAART Recruitment by filling out our quote form below, visiting our Contact page, or speaking with a friendly staff member by calling us today on 1300 762 278.

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