What’s in it for you?
- Full-time, permanent role
- Start date: Monday, 28th April (fixed)
- Competitive salary - $63'550k + super
- Tullamarine location – FREE PARKING ONSITE
- Monday–Friday, rotating roster (8:00AM – 7:30PM) – NO WEEKENDS!
- Hybrid work setup – Work from home on Mondays and Fridays
- Comprehensive training program(initial training fully office-based)
- Career growth opportunities – They actively promote from within!
- Fantastic team culture – Team lunches, yearly Christmas party, and more!
About the role?
As a Key Accounts Consultant, you will play a crucial role in delivering exceptional service to high-value, long-standing customers with annual spends ranging from $1M to $20M. You’ll engage with clients via phone, email, and web chat, handling order processing, product enquiries, and issue resolution. The role requires strong attention to detail and the ability to navigate multiple systems effectively.
About you?
- 1-2 years of call centre experience
- Own transport required – Public transport options are limited
- Passionate about customer service and relationship building
- Tech-savvy with the ability to quickly learn new systems
- Strong product knowledge retention skills – Previous experience in the building or manufacturing industry is a plus!
This is an exciting opportunity to join a reputable company that values its people and fosters career growth.
If you have a strong work ethic, thrive in a customer focused environment and are seeking a role with a great work life balance, then APPLY NOW or email/call Emma @ SMAART Recruitment on emmas@smaart.com.au/0432244813 if you have further questions.
