The box tickers
- Shortlisting & interviewing now!
- $80,400 Salary Package
- 12-Month Fixed term contract with a strong chance of permanency
- Monday – Friday 9AM- 5PM or 10AM - 6PM
- Flexibility to manage your own desk!
- No weekends!
- Melbourne CBD location
- Health insurance options & discounts, flexible working, recognition programs, well-being initiatives
- Work from home 2 days a week and decide your days
- 100% values based & act by the values of compassion, integrity & collaboration!
- Stunning office with indoor gardens, latest technology, city views, onsite cafe with heavily subsidized coffee & open plan spaces
- Fun Fridays, LGBTQ pride days, Kahoot hour, paid volunteering day & more!
- A company where progression is encouraged & expected!
- Monthly pay cycle
- Paid parental leave
- Full-time role with job security!
- 100% Australian-owned company with over 30 years of history
- ASX15 company & Growing
- Global presence with a presence across North America - US & Canada
- Award-winning with numerous customer service awards
- Join a company rapidly growing with lots of progression & upskilling opportunities
- Inclusive & diverse culture with a large focus on physical & mental health
Due to internal promotions and movements, we have an exciting opportunity to join one of Australia’s premier toll-road companies based in Melbourne CBD. This is a fixed-term contract with a strong possibility of permanency and moving into other areas of the business.
As a Collections Officer, your role directly contributes to the success of the company by optimising cash flow and minimizing bad debt. Each customer will vary! You will engage with numerous customers on a daily basis, thoroughly understanding each customer’s unique situation and finding positive solutions for everyone.
This is a credit collections role with a combination of inbound and outbound calls as well as emails. Please note these are highly complex calls and not a is not a high volume role.
About the company:
Our client is one of the largest Australian-owned and operated toll-road companies. They have a presence across Sydney, Melbourne, Brisbane & North America with over 1800 employees.
Besides working for one of Australia's top companies, they offer a range of benefits including a highly competitive salary, training, progression, and a culture focused on diversity.
About you:
We are seeking someone who possesses natural resilience, empathy, and adaptability skills.
- Experience working within a contract centre or debt collection is essential.
- Resilient and pick up systems & processes quickly.
- Intermediate technical skills.
- Eager to learn and a motivated work ethic.
- Excellent verbal and written communication skills are a must.
- A positive and resilient attitude, with the ability to multitask.
If you are smiling from ear to ear and would like to know more then please do not hesitate and APPLY NOW following the prompts. Due to the high volume of applications anticipated, please email Ishmael@smaart.com.au with any questions.
*** Only shortlisted individuals will be contacted ***
*** Must be a Permanent Resident or Citizen of Australia ***
