Account Executive Role

The Account Executive is responsible for managing client relationships, driving sales growth, and delivering exceptional service to ensure client satisfaction. This role involves identifying new business opportunities, presenting solutions, and collaborating with cross-functional teams to meet client needs.

Key Responsibilities:

Client Relationship Management:

Develop and maintain strong relationships with clients to understand their needs and objectives.

Act as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly.

Sales Development:

Identify and pursue new business opportunities through networking, research, and referrals.

Prepare and deliver compelling presentations and proposals to potential clients.

Account Strategy:

Collaborate with clients to develop account plans that align with their business goals.

Monitor account performance and implement strategies to maximize revenue and client retention.

Cross-Functional Collaboration:

Work closely with marketing, product development, and customer support teams to ensure a seamless client experience.

Share client feedback with internal teams to inform product enhancements and service improvements.

Reporting and Analysis:

Maintain accurate records of client interactions and sales activities in CRM systems.

Analyse market trends and client data to inform sales strategies and forecasts.

Qualifications:

Bachelor’s degree in Business, Marketing, or a related field.

Proven experience in account management or sales, preferably in a B2B environment.

Strong communication and interpersonal skills.

Ability to build rapport and trust with clients.

Proficiency in CRM software and Microsoft Office Suite.

Strong analytical skills and attention to detail.

Work Environment: This position may require travel to meet with clients and attend industry events. Flexibility in work hours may be needed to accommodate client schedules.

We are a sales recruitment agency that your organisation can rely on to find full time or temporary sales staff.

Get in touch with SMAART Recruitment by filling out our quote form below, visiting our Contact page, or speaking with a friendly staff member by calling us today on 1300 762 278.

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