Join the Contact Centre Future Leaders Mentoring Program!

SMAART Recruitment’s Contact Centre Future Leaders Mentoring Program is designed to provide those who are moving into a leadership role as their next career step or are currently performing a leadership role with an opportunity to learn from peers within the industry to develop leadership, communication and decision making, amongst other skills. The program will be run in Melbourne, Sydney, Adelaide and Brisbane.

Applications will also be welcomed from all locations in Australia.

Mentors and Mentees are matched together based on their goals, objectives and professional background, who then meet on a regular basis over the year to discuss & plan how to actualise these goals. Participants are given the required skills through an initial induction training session and are guided through the course of the year with facilitated sessions.

Our most recent program paired 60 Contact Centre Managers & Heads Of Contact Centres with Team Leaders in a 9 month professionally run program across four states.

For more information and to apply, head to www.smaart.com.au/mentoring or contact Will McPhee for further information: will@smaart.com.au